My company suffered a large loss due to fraud perpetrated by an employee. The proceeds of the fraud were diverted to the perpetrator's personal account at the same bank and branch as the company's account. If it could be shown that the bank should have detected the fraud if it had properly applied its anti fraud protocol, would there be a case for obtaining compensation from the bank?
TTS, yes possibly, depending all of the exact circumstances. Communicate with the bank and seek compensation from them, if they don’t comply, lodge a complaint with the AFCA - the Australian Financial Complaints Authority.
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