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Peru Consulate - Denied Entry in Peru because of Visa?

Discussion in 'Immigration Law Forum' started by Sorangel Marchena, 7 July 2014.

  1. Sorangel Marchena

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    Hello there!

    I really hope that you can help me with this case. I am a citizen from the Dominican Republic and permanent resident in Australia. At the end of last year I contacted the Peruvian Embassy in Sydney to get information about getting a visa to visit Peru. The general consul herself contacted me back via phone and informed me that I didn´t need a visa and she also referred me to go to their website where is also stated that Dominican citizens don't need a tourist visa for Peru.

    On my arrival to Peru, I was denied entry due to lack of visa. Unfortunately today I heard from the Travel Insurance saying that they won’t cover for any of the expenses.

    What can I do? Still today the website says that I don't need a visa.

    http://www.consulperuau.org/index.php?eng_visas#tourist
     
  2. winston wolf

    winston wolf Well-Known Member

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    I think you best option is to keep working on the insurance agency.
    What were you grounds for a claim and what were theirs for denying the claim?
     
  3. Sorangel Marchena

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    Thank you so much for your replay.

    The ground for the claim was the lost of all prepaid tours, accommodation and flights due to Peruvian immigration denied entry on the grounds of lack of a turist visa. We explained and provided evidence of the information given by the Consul General of Peru where states I do not need a tourist visa to enter Peru.

    The insurance company´s answer was:

    We would like to refer you to page's 15 & 17 of the policy wording which outlines the following exclusion:

    Overseas Travel Insurance Plan Exclusions

    We will not pay for claims caused directly or indirectly
    out of:

    20 Any interference with your travel plans or restriction of access to any location, caused by a government, government regulation or official authority including but not limited to refusal of a visa or permit to you or to any relative or travelling companion.


    This situation is really unfair. I did what I had to do... I called the Consulate and double checked the visa requirements before planning and paying for the trip. If we can not trust the Consulate who are we supposed to trust?

    PLEASE HELP!
     
  4. winston wolf

    winston wolf Well-Known Member

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    Sounds like your out of luck. Who was the insurer?
     
  5. Sorangel Marchena

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    The insurer was Chubb Insurance Company of Australia LTD. They said that I can appeal but, how can I make the claim better to get a positive result?
     
  6. John R

    John R Well-Known Member

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    Based on the information provided, an appeal is likely to be unsuccessful unless you can provide written correspondence from the Peruvian consul to support your claim.
     
  7. Sorangel Marchena

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    Thank you John.

    I will try that.

    Regards.
     
    John R likes this.

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