The Child Support Agency in Victoria has again sunk to a new low by doubling your payments without consulting you first. My employer has undergone a so-called restructuring resulting in reduced wages across the board. We were told a percentage our wages would be reduced by and having taken that as gospel, it was reported to the CSA and payments were adjusted.
Unfortunately the information received from my employer was incorrect but the damage was done and an overdue amount with the CSA was born. Complaints to the CSA pretty much went unheard and then I receive in my mygov inbox an assessment of double payments to clear the "added debt".
I'm paying at the moment $1700 per month approx. for one child >13 and I earn under $80K. I have just paid the so-called last of the Doubled Payments to clear the excess only to have the CSA write again to say that they have increased the payment frequency by another month of Double Payments to clear the amount that was already paid.
I'm saying that the CSA will take your payments and then say that they didn't receive them in the first place. And this is all through employer deductions. Where has my money gone to? A CSA employee's wallet?
I am at the end of my rope and it's around my neck. I'm done, I'm done with it all.
Unfortunately the information received from my employer was incorrect but the damage was done and an overdue amount with the CSA was born. Complaints to the CSA pretty much went unheard and then I receive in my mygov inbox an assessment of double payments to clear the "added debt".
I'm paying at the moment $1700 per month approx. for one child >13 and I earn under $80K. I have just paid the so-called last of the Doubled Payments to clear the excess only to have the CSA write again to say that they have increased the payment frequency by another month of Double Payments to clear the amount that was already paid.
I'm saying that the CSA will take your payments and then say that they didn't receive them in the first place. And this is all through employer deductions. Where has my money gone to? A CSA employee's wallet?
I am at the end of my rope and it's around my neck. I'm done, I'm done with it all.