Hi, my partner went to court and got 12 months suspended licence and has to do a “ road trauma awareness course through amber community” as noted on the court paperwork.
A few weeks after this he received a letter in the mail from vic roads claiming he has to complete a “ road safety program”.
There is no documentation on the court order that he has to complete 2 seperate courses. The one he was ordered to do is $300 the one vic roads claims he has to do is $800+
We received a second letter a few weeks ago saying his licence has been “ indefinitely suspended” due to not completing this apparent course within the required time frame. We contacted vic roads and they said he had to complete it, I told them that the court paperwork doesn’t state to complete this course, and the person confirmed that the one ordered via amber community is not relevant to vic roads. I escalated this to a complaint with vic roads and I told them I will be contacting the ombudsman as I believe someone has made an error here.
My question is: if he was apparently supposed to do this course wouldn’t it be clearly documented on the court paperwork? ( it isn’t, only the different course about the Amber community is)
Where to go from here? I’m waiting to hear back from the vic roads safe driving program person she said she would investigate but I have told them I’m going to go to the ombudsman if this isn’t sorted.
Are we missing something or has anyone else had something similar? How can vic roads claim he needs to do a course that is not documented on the court paperwork and how can they then indefinitely suspend a licence when the court paperwork clearly says 12 months ?
Thanks!
A few weeks after this he received a letter in the mail from vic roads claiming he has to complete a “ road safety program”.
There is no documentation on the court order that he has to complete 2 seperate courses. The one he was ordered to do is $300 the one vic roads claims he has to do is $800+
We received a second letter a few weeks ago saying his licence has been “ indefinitely suspended” due to not completing this apparent course within the required time frame. We contacted vic roads and they said he had to complete it, I told them that the court paperwork doesn’t state to complete this course, and the person confirmed that the one ordered via amber community is not relevant to vic roads. I escalated this to a complaint with vic roads and I told them I will be contacting the ombudsman as I believe someone has made an error here.
My question is: if he was apparently supposed to do this course wouldn’t it be clearly documented on the court paperwork? ( it isn’t, only the different course about the Amber community is)
Where to go from here? I’m waiting to hear back from the vic roads safe driving program person she said she would investigate but I have told them I’m going to go to the ombudsman if this isn’t sorted.
Are we missing something or has anyone else had something similar? How can vic roads claim he needs to do a course that is not documented on the court paperwork and how can they then indefinitely suspend a licence when the court paperwork clearly says 12 months ?
Thanks!