I am acting as agent for my brother to pick up Unaccompanied Personal Effects sent sea freight from Vancouver CA to Brisbane Port.
Two companies are involved.
1. Go World Cargo (GWC), who was engaged by my brother to ship the goods from Vancouver.
2. ECU Worldwide, international cargo & air freight logistics company engaged by GWC to ship the goods.
ECU will not release final documents to me to allow pick up of the goods as they claim that GWC Canada has incurred an outstanding debt with the ECU office Canada. As far as I have been informed, this debt is NOT related to the goods in question here.
My brother has paid all shipping fees to GWC. I have paid all Brisbane Port Fees as invoiced by ECU
Can ECU refuse me as agent the required documents and therefore the right to pick up the goods even though there is no debt outstanding between either my brother or me and ECU?
Two companies are involved.
1. Go World Cargo (GWC), who was engaged by my brother to ship the goods from Vancouver.
2. ECU Worldwide, international cargo & air freight logistics company engaged by GWC to ship the goods.
ECU will not release final documents to me to allow pick up of the goods as they claim that GWC Canada has incurred an outstanding debt with the ECU office Canada. As far as I have been informed, this debt is NOT related to the goods in question here.
My brother has paid all shipping fees to GWC. I have paid all Brisbane Port Fees as invoiced by ECU
Can ECU refuse me as agent the required documents and therefore the right to pick up the goods even though there is no debt outstanding between either my brother or me and ECU?