Hello
I entered in a purchase under my business name while residing in Victoria to a licensed NSW motor dealer for a 1977 Kombi transporter. The Kombi was purchased for $33,510 and would be used to drive to meet and greet clients and also for private use for kids sports and family holidays.
The dealer refurbishes the Kombis and the agreement was that he would supply it to me in roadworthy condition with a NSW blue slip. I would pick it up and drive it from NSW to Victoria and get it registered in Victoria.
My complaint under Australian Consumer Law is that the vehicle was not of acceptable quality when I received it as it was not safe to drive. It broke down within 4 hrs of picking it up and I had to get it towed to a registered VW Mechanic in Gosford NSW who informed me not drive it as it would be dangerous to do so.
The dealer has been difficult and unprofessional during the process. He took the vehicle back to address the issues but in the end it was still unroadworthy and dangerous to be on the roads when I finally got the vehicle back.
I had to get it transported down to Melbourne .
In Victoria It cost me $4500 to get it roadworthy and compliant to be safe for driving.
We entered into mediation with Fair Tade NSW to ask the dealer to pay for the roadworthy costs but he refused to have anything to do with it.
I am currently at the stage of putting an application in to Civil Claims and would like to know if I could go through VCAT rather than NCAT?
Considering, I was in Victoria when entering into the deal and all payments were made while I was in Victoria I thought i might be covered in Victoria to make this claim and therefore could apply through VCAT?
Any help on this would be appreciated.
I entered in a purchase under my business name while residing in Victoria to a licensed NSW motor dealer for a 1977 Kombi transporter. The Kombi was purchased for $33,510 and would be used to drive to meet and greet clients and also for private use for kids sports and family holidays.
The dealer refurbishes the Kombis and the agreement was that he would supply it to me in roadworthy condition with a NSW blue slip. I would pick it up and drive it from NSW to Victoria and get it registered in Victoria.
My complaint under Australian Consumer Law is that the vehicle was not of acceptable quality when I received it as it was not safe to drive. It broke down within 4 hrs of picking it up and I had to get it towed to a registered VW Mechanic in Gosford NSW who informed me not drive it as it would be dangerous to do so.
The dealer has been difficult and unprofessional during the process. He took the vehicle back to address the issues but in the end it was still unroadworthy and dangerous to be on the roads when I finally got the vehicle back.
I had to get it transported down to Melbourne .
In Victoria It cost me $4500 to get it roadworthy and compliant to be safe for driving.
We entered into mediation with Fair Tade NSW to ask the dealer to pay for the roadworthy costs but he refused to have anything to do with it.
I am currently at the stage of putting an application in to Civil Claims and would like to know if I could go through VCAT rather than NCAT?
Considering, I was in Victoria when entering into the deal and all payments were made while I was in Victoria I thought i might be covered in Victoria to make this claim and therefore could apply through VCAT?
Any help on this would be appreciated.
