I am currently with Simply Energy and when I applied for a credit card I was told I had bad credit when they did a credit check. When I followed this up with Dun and Bradstreet (D&B), I found the defaults were with Simply Energy. I called to address the default and was told I had not just the one found by D&B in 2013 but another that was in 2012! When I requested the overdue invoice, I was told it could not be provided. I was given an amount payable and account number attached. So now I must pay these overdue accounts only because someone over the phone said I owe them, and my defaults will be updated to "paid", thusly, remaining on my credit until 2018! Is this legal because it sure ain't fair? Now I have to think about debt consolidation. What can I do if I new to apply for credit in the mean time and how can Simply Energy continue to keep me as they have without notifying me of these previous defaults even tho I have provided my updated information and remained a customer? Hope to hear some helpful advice soon. Stuck between a rock and a hard place, because I was simply uninformed and unaware, for another 4 years.