SA Contents Insurance Claim for Stolen Jewellery?

[Laura mitz]

Hello!

I'm making an contents insurance claim on stolen jewellery. The jewellery cannot be replaced for sentimental reasons. My insurer is refusing a cash settlement, and will only replace with jewellery of my choice.

Is this correct? Or is there a loophole somewhere that I can fight for cash payment?

Thanks in advance!

 

[Lance]

Hi Laura,

It should be detailed in the terms and conditions of your insurance contract. In most cases, you can find the information on their website. I doubt their is a loophole.

Have you checked the local second hand jewellery shops and pawn brokers to see if your items have been on-sold?

 

[Iamthelaw]

Agree with Lance.

Try looking at the PDS.