Hi I'm an asylum seeker in Melbourne, Australia. I'm in bridging visa E but my visa has expired. About one month ago I asked the Department of Immigration to have a copy of my information through the Form 424A. They replied that "the information you have provided in the form is not complete so we need more information" and they gave me 14 days. Unfortunately, I forgot to reply in that period Last week I got another email from them which says because I haven't provided the information they asked in that period they can't accept my request but they gave me another 12 days to make a complaint and tell them the reason why I didn't provide the information in that specific period of time. Now I don't know what should I reply back so I can get a copy if all my information. Can anyone help me please?