We have had an ongoing problem with getting our new caravan and its water damage repaired by the manufacturer. Our insurance company have rejected the claim according to insurance law under the clause of faulty workmanship on behalf of the manufacturer. The manufacturer won't come to the party as the caravan was 3 months out of warranty. This dispute has been going on for nearly 6 months. We have had previous water damage repaired under warranty but have been quoted a cost to have it repaired. The original price to have it fixed was $9500.
Question: If we pay to have the repair done by the manufacturer, can we take them to court at a later stage? I have documentation, emails and photos of the damage that should be covered, as per the insurance company, and may take them to court.
Question: If we pay to have the repair done by the manufacturer, can we take them to court at a later stage? I have documentation, emails and photos of the damage that should be covered, as per the insurance company, and may take them to court.