We brought a new Mitsubishi Pajero in February 2014. We planned an 8-week holiday in SA towing, a caravan. We brought the car for this purpose. We left Victoria in the middle of August 2014 with just over 1500km on the clock. It had its due service before we left.
A week in to our holiday in the Barossa Valley, our car came to a complete stop. We had it towed to the nearest Mitsubishi dealership. It had blown the oil seal which meant the bottom of the engine had to be totally rebuilt, which took over 3 weeks.
In that time, we claimed through our RACV membership a car and accommodation. At no time did Mitsubishi offer us any assistance, except a car to tow our van to another caravan park, of which we had to pay them $100 for the use.
Since then, we have had to return the car 4 times to the dealership for repairs and oil leaks in this area of the car. The pump is currently been pulled apart again for the second time in 8 months in an attempt to fix a oil leak.
We are not confident any longer to tow the caravan or take long trips as we believe the car is unreliable.
Can you please help if we have rights with the lemon car?
Thank you
A week in to our holiday in the Barossa Valley, our car came to a complete stop. We had it towed to the nearest Mitsubishi dealership. It had blown the oil seal which meant the bottom of the engine had to be totally rebuilt, which took over 3 weeks.
In that time, we claimed through our RACV membership a car and accommodation. At no time did Mitsubishi offer us any assistance, except a car to tow our van to another caravan park, of which we had to pay them $100 for the use.
Since then, we have had to return the car 4 times to the dealership for repairs and oil leaks in this area of the car. The pump is currently been pulled apart again for the second time in 8 months in an attempt to fix a oil leak.
We are not confident any longer to tow the caravan or take long trips as we believe the car is unreliable.
Can you please help if we have rights with the lemon car?
Thank you