We we have employed a contractor to install our floating laminate floors on our newly built home. He damaged my property, provided substandard workmanship ( breach of contract) and left our home dusty and dirty, once again breaking what was stipulated in our contract. He expects to be paid in full before addressing a defective installation. We have already paid him a deposit of $1000. He has offered a $1500 reduction in he total price, but has rescinded on his offer. There has been verbal abuse on his part. We have submitted a complaint to the Office of Fair Trading QLD. He has demanded access on his terms and convenience. We have offered access to our home to fix his defective work, provided he take responsibility for further damage to any of our belongings. He now has passed this on to the legal team at Master Builders. Please help us with some advice under Australian Consumer Law. Thanks in advance.