VIC Insurance claim investigation

Discussion in 'Insurance Law Forum' started by waffle14, 10 November 2018.

  1. waffle14

    waffle14 Active Member

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    Hi all, I just want to know what rights you have when you are being investigated for a claim. Do they have the right to look through your phone? Such as messages, photos, and how about your email etc.
    What normally happens if you are asked to be interviewed, will they make you show your personal things like that??
     
  2. Rob Legat - SBPL

    LawTap Verified

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    'Rights' when it comes to an insurance claim is tricky - because you often give certain consents and permissions in the insurance contract. For example, you have have agreed that the insurer can investigate a claim and that you will provide all reasonable assistance to allow them to do so. You're also asking them to do something - approve a claim. They may have 'rights' to deny the claim if you don't provide the assistance.
     
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  3. Peter_boost

    Peter_boost Member

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    They have no right to go through your phone,
    They sent police with a search warrant, they can only get what you give them apart from medicle records ect!
     
    waffle14 likes this.
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