Breakfast Creek Road or Hutcheson Street? Think you might have a different company.Hi,
My daughters car was towed tonight from Fortitude Valley. She was left with no idea where her car was, and it was only a call to Police Link who provided the answer.
She was a 19yo girl left out on the street at 11pm at night.
I got the call and rang the towing company straight away and arranged for the car to the released. Both my daughter and I were left standing outside in the rain tonight on Breakfast Creek Road as they company wouldn't let us in.
It was only when I threatened to call the police as I feared for our safety that we were provided entry.
On entry, I attempted to record my conversation and was told I couldn't - even though they were recording mine
I also had to provide personal details which I provided under duress. I mentioned that this information was private and I wasn't prepared to give it to them and I was told that if I didn't provide them, the car wouldn't be returned.
The security guard also told me that he was a security guard and it was his right that he could have this information which was clearly his ego rather than any lawful reason.
I would also like to be involved in any class action. Their reckless towing put my daughter and my safety at risk, let alone the "fee" to release the car which I also suggest is unlawful considering that it was a 2km tow.