WA Bore Motor - Insurance Claim Declined?

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Camelia

Active Member
2 May 2014
5
0
31
Where should we go with a further complain after the car insurance claim for the bore motor was declined? So far we re-submitted the claim adding extra historical and technical explanations and requested a new assessment from the technical insurance assessor.
 

Sarah J

Well-Known Member
16 July 2014
1,314
250
2,389
Melbourne, Victoria
Hi Camelia,

I would suggest reading the terms and conditions of your insurance policy carefully and figure out why your claim was denied and whether this is actually supposed to be covered by your insurance policy.

If you have a complaint against your insurance company after this, you may contact the Financial Ombudsman Services. They are a free Australian-wide service that offers information and dispute resolution for consumers against financial (including insurance) institutions. You may contact them here: contact.