14/07/2012: We bought a KIA Cerato 2012 (ex demo) from Bayford KIA with 5 year factory warranty + 1 year extended warranty from Bayford KIA (Now Bayford Group). In Feb 2013 (7 months after purchase): the engine started to stall every now and then, and at the same time the engine check light came on. Since 01/03/2013, we have taken the car 10 times to KIA service centre (7 times to Bayford KIA and 3 times to Western KIA). Our car has been at KIA service centre for 7 weeks now (for the 10th time) They never bothered to give us an update. If we rang them, we got the same lame excuses we have been hearing for 14 months now. KIA has been given 10 opportunities and 14 months time to fix the Kia Cerato problems. It is very obvious that KIA is not capable of fixing that dangerous problem. KIA's trial and error method is NOT acceptable any longer as they have failed to fix the issue in timely manners. The car is unsafe to drive. Imagine what would happen if the car stalled on the middle of the highway where other cars were traveling 100Km/hour? It could stall anytime without warning and it could cause a fatal accident. I've been told several times that the issue had been fixed but it has not. The dangerous issue is still there. Their last excuse was that they could not get the engine to play up. I have managed to take the car to their service centre 3 times while the engine was still playing up. They still could not fix the issue then. They even dismissed the finding of their own representative that the PCM (Power train control module) needed to be replaced (Bayford KIA found this fault while the engine was still playing up, we have a report about that). At present, I have no other option but to use a KIA loan car for 7 weeks now. I have to pay $2000 excess if I'm involved in an accident which I cannot afford. I need my own car with my own insurance with an excess that I would be able to afford if something happens. We've lodged a complaint through Consumer Affairs Victoria. We would like to know our chances to get some justice under Australian Consumer Law if we need to take this case to court? Thank you very much for any help.