Hi - sorry, typing this on my phone. My computer is in a state of disrepair. I'll keep this short because it's embarrassing, but I was using a Bodygrooming product that's made by Phillips, specifically for shaving around the private areas. I've had it for a few months, used it a few times without incident. It was mostly one small nick though I guess my head (foil) is faulty because it cut me right where a male doesn't want to be cut. It's not as severe as some other stories I've heard with razors but it may leave a small scar - hopefully not. Perhaps my anger will pass but is there any action that can be taken under Australian Consumer Law? They tout this device's safety, which is clearly a lie.