Dear All I bought a product from a company in NSW which arrived with some faulty parts. I showed them photographic evidence of the problem and they promised a replacement. Months later all I've had is lies and misinformation, ignored emails, etc., and to be honest it looks like they're just refusing to provide the product. I've reported them to the NSW Fair Trading Office but they too have just ignored me, twice now, which isn't my experience of the SA Consumer and Business Services people who are excellent. Do I have any options left, or have I just been ripped off without recourse to any solution here? Regards PS Sorry I clicked SA for this but the company in question are in NSW - I'm in SA.