I am in need of help to proceed legally against 'plus 500' online forex trading company for the issues on their software product. Because of which I encountered financial loss while trading online . Issue: I was trading USD/JPY currency pair by using 'Plus 500' platform .The limit for 'stop/loss' was not executed as per the set, because of which I suffered financial loss. I contacted customer support and he confirmed to me that the limit for stop/loss was set and it was bypassed. The reason he stated was 'since it is not guaranteed because it is free, it stopped at the closest rate' as per my conversation (I have an email copy of the conversation) . I would like to sue this company under Australian Consumer Law and would like to make the other customers aware of this faulty product which they are using for trading.