This is a very frustrating situation. Under privacy laws, you generally have a right to access your own personal information, which likely includes your transaction records. The exchange is probably obligated to provide you with a copy of your data, even if they've terminated your account. However, they might not be obligated to provide it in a specific format. You might need to formally request the data under privacy legislation and possibly escalate it to the relevant privacy commissioner if they refuse. For a bit of entertainment, you might want to explore