Last year, I did my wife's tax on My tax. she makes 14 to 25 thousand a year, due to the mining co. laps and a knee operation. We had to dip into savings and nest eggs to stay afloat.
As part of this, she sold 92 Comm bank shares that she never bought. We are not wealthy enough to be investors. The shares came from when Comm bank bought Colonialmutal and had had to offer a share hand out to those with policies. This selling registered her automatically as an investor to the ATO unbeknownst to us. (The computer does it, this making it alright). As part of this, she was put on a forward payment program that we did not know about.
My wife has learning difficulties and cannot read well and understand comprehension. She is not alone in the world with this. She will not use online services as she cannot understand the pop-up boxes. (How is she going to read the My tax web page?)
Today, a debt collector contacted her causing her to come home in tears as to where we will find the money the ATO have asked Dun & Bradstreet to collect. This money is apparently for all the investments she has and may need paying next FY. The ATO were contacted today 08/04/ 16 and did not offer a solution myself or wife understand.
Question: If I let Dun and Bradstreet take us to court, force us to stress, will we have a case for wrongful harassment, causing my wife to stay at home depressed? This causes me anxiety and thoughts of State hate for those struggling. (Remember it's all ok as the computer did it, no one made and signed off this system).
Is there a way to make the ATO or the creators of this program responsible for their callous actions? I have contacted the ATO and debt collectors and both say it is my problem and need to fix it.
As part of this, she sold 92 Comm bank shares that she never bought. We are not wealthy enough to be investors. The shares came from when Comm bank bought Colonialmutal and had had to offer a share hand out to those with policies. This selling registered her automatically as an investor to the ATO unbeknownst to us. (The computer does it, this making it alright). As part of this, she was put on a forward payment program that we did not know about.
My wife has learning difficulties and cannot read well and understand comprehension. She is not alone in the world with this. She will not use online services as she cannot understand the pop-up boxes. (How is she going to read the My tax web page?)
Today, a debt collector contacted her causing her to come home in tears as to where we will find the money the ATO have asked Dun & Bradstreet to collect. This money is apparently for all the investments she has and may need paying next FY. The ATO were contacted today 08/04/ 16 and did not offer a solution myself or wife understand.
Question: If I let Dun and Bradstreet take us to court, force us to stress, will we have a case for wrongful harassment, causing my wife to stay at home depressed? This causes me anxiety and thoughts of State hate for those struggling. (Remember it's all ok as the computer did it, no one made and signed off this system).
Is there a way to make the ATO or the creators of this program responsible for their callous actions? I have contacted the ATO and debt collectors and both say it is my problem and need to fix it.
