Hi Nads
Despite there being nothing in writing, what you have essentially entered into here is a private contract for the sale of goods.
Of course when things are in writing it is easier to ensure both parties understand what the terms of sale are, however practically I can understand why many of us don't do this when it comes to on-selling our goods!
Out of curiosity, how did the sale come about? For example, did you sell it via eBay, Gumtree or similar? In the absence of any written agreement between you and the buyer, there may be some terms that become applicable to the sale if you advertised or sold it via one of these sites.
If this was purely a private sale and not advertised or sold via one of these sites then, again, it comes down to communication and words exchanged as to what terms may be applicable to the sale. From what you have said above, it sounds like your understanding of the terms were:
- You agree to sell and purchaser agrees to purchase pram for $X
- Finalisation of purchase conditional upon pram suiting purchaser's needs
- 2 week timeframe for purchaser to terminate the purchase if it does not suit needs
If she believes the terms were different, then it gets tricky as it is your word against hers. I think you have done the right thing by returning the item. If she wants to take this any further now, then I suspect she would need to make a claim with the Small Claims Tribunal in your state and it would likely be quite difficult for her to prove she had a case for a refund of her money.
Please let us know if you have any further contact from her.
Wish you all the best with this one,
Anna
