Hi, I was recently going through a lot of stress and depression and was making really bad judgement calls so my query is not about responsibility but fairness of the compensation claim. Basically I caused damage to a wall at a service station by knocking something over. I gave my car registration details and was later contacted by police and issued a fine. I asked the police if the fine went to the service station at all and they said no, I asked if they were claiming any damages and they said there was a clip on the stand but they weren't worried about that. A few weeks later, I received a letter in the mail advising (from their car insurance company) that they would be claiming for damages caused by the driver of my car, and they would be in touch with an amount. When I received the next letter it was for $316 approx for filling a hole and sanding/painting. There was no evidence of the damage (pics) and there were 2 separate work orders attached, both which also referred to 2 other unrelated jobs (so 3 jobs completed over 2 work orders). They were billing me for 3.5hrs labour but only one work order had hours completed (filling the hole plus unrelated job - 45 mins). The invoice I was sent was for a Bunnings invoice as well, which they were claiming (in full) and had added gst onto it again (gst on gst). There was no breakdown of time spent on filling the hole, sanding and painting it compared to the 2 other jobs they did at the same time. They are also claiming for items from stock that they used, but there is no information on what this was or if it was reasonable e.g. did they charge me for 2L paint from stock maybe? None of the amounts in the attachments match what was invoiced. My stepdad did civil works for over 50 years and said an hour tops to mix the compound, sand and paint. I will pay for repair damages, but can they really claim this amount without justification? Seems like the Rolls Royce of plaster jobs... I thought with any claim for damage repairs there should be demonstrable evidence of damage, hopefully a quote, and that the work should be clearly costed based on that one job... not undertaken as part of work orders covering multiple requests by the same client and no clear splitting of time even. What is the standard? Would this go to court or small claims if I don't pay based on this documentation?