This is a matter that is affecting my husband. Just to give a little bit of history; he has a dysfunctional family (his parents have been separated for almost 15 years) and just over ten years ago he decided to distance himself from his mother and twin sister. In the past 4 years (since I have met him), we have been to visit his mother a few times because I wanted to meet her and I thought it would be good for him to spend some time with her. His twin sister (31 years old) still lives with their mother and on one occasion while we we visiting, she became very verbally abusive towards the both of us but other than that we've had no contact with her. Recently, we found out from another family member that my husband's mother is in hospital (it seems that it will be a long stay). My husband wants to send her a card, flowers etc. However, we are pretty sure that if we send it directly, his sister will most likely intercept it and dispose of it. Thus, my husband sent the hospital an email to ask them how we could send something privately. He was very clear that he did not want his sister to know that he had been in contact. However, we have found out that the hospital did disclose the information to his sister. My husband then rang the hospital to complain about the matter. He was passed around to several people and happened to hear along the way that his sister had told the hospital that he was not to be allowed to visit as he is physically abusive and that she would get a restraining order against him if he did come to the hospital. We are not sure how to proceed from here. Would this be classed as defamation of character?