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My Experience with Caltex Service Station

Discussion in 'Criminal Law Forum' started by Sage Rose, 17 July 2014.

  1. Sage Rose

    Sage Rose Member

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    Locked inside caltex service station, forced to be mediator, put in the middle, of a violent incident between a young girl stealing a sandwich, two other young people - one with a two month old baby, and the attendant who was verbally abusive, violent behaviour and threatening with a bat and deliberately tried to aggravate things. Police came and watched video.
     
  2. AnnaLJ

    AnnaLJ Well-Known Member

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    Hi Sage Rose

    Are you able to please provide more information on your situation with Caltex? Are you an employee of Caltex or were you simply a customer in the store?

    What have the police said to you about your rights?

    From what you've said, this doesn't appear to be a consumer law issue put perhaps a criminal and/or civil law matter.
     
  3. Sage Rose

    Sage Rose Member

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    Thanks for responding, more info -
    Just walked in to use ATM and purchase. While getting money out it started to all go down and suddenly I was locked inside and confronted with the situation.
    Police seemed more focused on whether or not I knew the young people or not. They said I appeared familiar with them, called them by name etc. I am a friendly, personable person also a teacher having learned about conflict resolution etc.i used their names as a calming attention getting tactic to have them focus on me and what I was saying to avoid further violence.
    Nothing was said to me about it all by the cops. I wasn't asked if I was ok etc.
    I'm sure you are right about it being not a consumer issue.
    Just wondering what stand or move to make.
    Look forward to hearing from you.
    Regards Sage Rose
     
  4. John R

    John R Well-Known Member

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    Hi @Sage Rose
    1. From the information provided, I agree with @AnnaLJ that the situation sounds like a criminal and/or civil matter (not Australian Consumer Law).
    2. What are you looking for from the Caltex service station? For example, an explanation and apology and/or compensation of some kind.
     
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  5. Sage Rose

    Sage Rose Member

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    Thanks for your reply John. Definitely an apology for one.
    Secondly, the attendant's behaviour addressed/fired whatever.
    Thirdly, I am questioning the concept of compensation, not sure what to think.
    Sage
     
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