I have bought a printing machine from a company who have caused me headaches from the time my finance company deposited the money into their account. The machine wasn't delivered until 2 months after payment date and when it did arrive, it was damaged and not working as it was supposed to. They proceeded to get replacement parts from China and it was another 2 weeks before they arrived and still the machine was faulty. In the meantime, they had billed me for inks that were being used up at a fast rate on the constant testing of the machine. When I refused to pay for the inks as I felt that I was being milked financially, they then refused to complete the repair of this so called 'new' machine and have now given the outstanding invoice to a credit agency ( debt collectors). I feel as though I'm trapped by this company as I still have a printer that is suppose to be the back bone of my business (signwriting company) yet it hasn't been able to provide me with a reliable source for my business to earn income. My savings have been drained and now the only way I can get any sort of compensation is to go through a costly court case, which I just can't afford. Can anyone offer me some advice? Or do I just have to admit defeat and lose everything to these low lives? I'm also paying of a 5 year loan on the printer.