Our company email appears to have been hacked.
Shortly after sending a client an invoice, a follow up email was sent from our email address (not by us) stating our bank accounts were frozen for 'audits' & asking to wait for new account details before sending.
The following day an email was sent, not a revised invoice with Westpac bank details. The client then received a number of follow up emails. All appearing from our company but without signature details or contact phone numbers.
The client paid money into the hacker's account.
Who's at fault?
We've now provided $4000 worth of services but the client insists they have paid.
It was a bsb transfer, not credit card.
It's been logged with Acorn but any help will be appreciated.
Shortly after sending a client an invoice, a follow up email was sent from our email address (not by us) stating our bank accounts were frozen for 'audits' & asking to wait for new account details before sending.
The following day an email was sent, not a revised invoice with Westpac bank details. The client then received a number of follow up emails. All appearing from our company but without signature details or contact phone numbers.
The client paid money into the hacker's account.
Who's at fault?
We've now provided $4000 worth of services but the client insists they have paid.
It was a bsb transfer, not credit card.
It's been logged with Acorn but any help will be appreciated.
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