Hi, I signed a 12 week contract with a Bootcamp/Group Training provider in NSW. They did not offer a trial, and I was emailed the contract after speaking to a representative on the phone. The contract states nothing about termination fees or a cooling off period, just that it is a 12 week contract. I wish to cancel as I was appalled by the quality of their provided service. I stated that I wished to cancel under the cooling off period...I signed on the Friday, I formally wrote my termination request on the Tuesday; so 3 business days. I checked on the NSW Fair Trading website, and the Code of Practice for Fitness Industry states that a cooling off period should be offered for contracts 3 months or longer. I checked Fitness Australia website, and it seems like they are not registered with Fitness Australia. So my question is, does the cooling off period apply as stated on the NSW Fair Trading Fitness Industry Code of Practice? If not, how do I get out of this dodgy company? They refused my termination request saying their policy doesn't state a cooling off period. Thanks in advance! Learnt me lesson already about being too quick to sign up. I didn't anticipate the provided service would be so terrible.