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NSW CommInsure Discontinued Insurance with Commonwealth Bank - Affect My Credit History?

Discussion in 'Insurance Law Forum' started by Ash25, 13 March 2016.

  1. Ash25

    Ash25 Member

    13 March 2016
    Likes Received:
    I had CommInsure portable device insurance and claimed 4 times in a 2-year span (2 for repairs and 2 for loss of phone). The repairs were nominal (100-200 AUD). After this, they sent a letter that they have discontinued my insurance with Commonwealth Bank.

    I have two questions:

    1. Does this impact my credit history?
    2. As all claims were genuine, is there any way I tell them to continue my policy again?
  2. Victoria S

    Victoria S Well-Known Member

    9 April 2014
    Likes Received:
    Read the policy. The terms and conditions of insurance may enable them to discontinue insurance after a certain no. of claims. A company has the right not to sell you a certain financial product if they choose.
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  3. Iamthelaw

    Iamthelaw Well-Known Member

    13 September 2016
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    1 - No it will not impact your credit history. It will impact your ability to apply for, and be granted insurance in the future though given your duty of disclosure.

    2 - Generally, an insurer is allowed to refuse to renew a term of insurance or even not offer you insurance in the first place. I would check your PDS to be sure though. Moreover, you could contact the Financial Ombudsman Service for more information or for conciliation in an attempt to solve the matter.
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