Hi all,
Recently I sold a camera that I had bought mid last year, which is known to come with a 10 year warranty. I advertised and sold it on Gumtree with very basic model specs. When requesting payment with Paypal through the GT app the buyer claimed he would prefer to do a Paypal to Paypal transaction outside of the GT app as it gave him more buyers security.
I received payment and express post the item the very next day (QLD > VIC) and a few days later the buyer began messaging me again about not being able to transfer the warranty; absolutely no mention of the camera or how it performs.
Long story short, should they put through a dispute am I obliged to refund them? I would have thought second hand electronics are as they come (exceptional working order in this case) and warranties aren't included in the sale.
Thanks a bunch!
Recently I sold a camera that I had bought mid last year, which is known to come with a 10 year warranty. I advertised and sold it on Gumtree with very basic model specs. When requesting payment with Paypal through the GT app the buyer claimed he would prefer to do a Paypal to Paypal transaction outside of the GT app as it gave him more buyers security.
I received payment and express post the item the very next day (QLD > VIC) and a few days later the buyer began messaging me again about not being able to transfer the warranty; absolutely no mention of the camera or how it performs.
Long story short, should they put through a dispute am I obliged to refund them? I would have thought second hand electronics are as they come (exceptional working order in this case) and warranties aren't included in the sale.
Thanks a bunch!