I recently purchased an airline ticket to Brisbane from Adelaide to attend a friend's funeral. After I had purchased the ticket, the funeral date and time was advanced by one day and my ticket no longer got me there on time. I asked my travel agent to change the booking and was given a new travelling date which had me stopping over in Sydney for 4 hours, and then in Brisbane airport for 5 hours before I could be collected. I declined and decided that since I am a Totally and Permanently Incapacitated War Veteran and aged 71, I could not face a travelling/waiting time of some 13 hours to my destination. I asked the travel agent if I could get a refund. The reply was "yes" but I needed a death certificate. I discovered that I would have to wait 100 years to obtain a certificate from Qld Births Death and Marriages. What are my Australian Consumer Law rights? I gave the airline several days notice of my intention to not travel.