TAS Where do I stand with loss of income due to new aged care requirements?

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Reggie

Active Member
23 May 2015
14
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31
I'm a sole trader who was employed to provide domestic and social support to an aged person who is self managing their level 4 aged care package. Prior to the new system that was rolled in on November 1st, I would invoice the client for work done and she would pay me then forward it to her package provider who would then reimburse her. I was notified by the client's provider on the 23rd of October, that due to the new system that would begin November 1st, I was required to get a working with vulnerable people registration to be submitted to them by November 1st in order to be paid for any work.
This registration requires NDIS endorsement which will take at best two weeks to be processed, and at worst longer as they are facing a backlog of requests. After I receive the endorsement ( which requires me to become a provider myself), the working with vulnerable people registration may take up to 6 weeks to process.
I have continued to provide support for the client ( who is a close friend), without pay since November 1st.
My question is where do I stand given I had only one week to provide registration that takes upwards of two months to get? I have no issues with getting the required paperwork, but feel it unfair that I will be without income of at least $7000 due to processing time. Prior to the new system, I was not required to have these registrations.
The aged care provider has informed me that I am unable to backdate pay for the work done. I am not an employee of the provider, but a self employed contractor.
Thank you for any guidance.