Hi, I've asked this before without an answer, hoping someone can help. My partner resigned from a job after being told she was being investigated for fraud. She gave full notice. She has since been charged with theft totalling $1053 but her former employer is holding nearly $6K in entitlements and has failed to answer any emails, including a letter of demand - which included holding the $1053 until after the court case. We know they've received them because the store manager answered the email indicating HR would contact her - they haven't. They have also failed to provide a Separation Certificate as they refuse to terminate her in their system as that would mean needing to finalise her entitlements. We're not sure what to do next under employment law? Cheers.