Unsure if a similar question has been asked already - hopefully I'm not duplicating.
To cut a long story short, my partner and I have just signed a lease on quite a large 5 bedroom house, and not a cheap one at that ($850/week). During the initial inspection prior to signing on, we didn't notice a clothes line anywhere on the property, so we emailed the agent to query if there was one, and the agent replied with a response from the landlord advising that there was, although their response did not really clarify where or what kind.
So, based on that answer, we ended up signing the lease and agreed to move in. We were then invited to view the property again as soon-to-be tenants and noticed that in fact there was NOT a clothes line on the property. We then told the agent that we had been advised there was a clothes line, and as we have a large family, we would want there to be one. The landlord then agreed to purchase one, but the agent then advised us that they (without our seeking our involvement in the process) went and got the cheapest, smallest possible exterior wall mounted washing line (9 metres total line length, we were advised, which based on my visualisation is very small and suitable more for a single person or couple at best?) for $99. We were a bit unhappy and advised the agent that it really wouldn't be fit for purpose as we have a large volume of washing to dry and that we were hoping for/expecting one that was sufficient for a family, and that the one they had purchased would be very limited. They said that they had not installed it on the wall yet and that if we wanted, we could take it back and replace it with a larger one at our own cost.
My question is... given there wasn't already a washing line there but they said there was, and then when they agreed to install one, arguably did not purchase or agree to purchase one that was suitable for and in keeping with the size of the house and family that would live there, where do we stand? Is there any reasonable expectation that installed facilities like clothes lines be 'fit for purpose' in terms of the size and capability? Should we have to pay for one given they initially said there was one and then when we pointed out that there wasn't, they tried to get away with the cheapest possible 'solution'?
Thanks for any advice.
To cut a long story short, my partner and I have just signed a lease on quite a large 5 bedroom house, and not a cheap one at that ($850/week). During the initial inspection prior to signing on, we didn't notice a clothes line anywhere on the property, so we emailed the agent to query if there was one, and the agent replied with a response from the landlord advising that there was, although their response did not really clarify where or what kind.
So, based on that answer, we ended up signing the lease and agreed to move in. We were then invited to view the property again as soon-to-be tenants and noticed that in fact there was NOT a clothes line on the property. We then told the agent that we had been advised there was a clothes line, and as we have a large family, we would want there to be one. The landlord then agreed to purchase one, but the agent then advised us that they (without our seeking our involvement in the process) went and got the cheapest, smallest possible exterior wall mounted washing line (9 metres total line length, we were advised, which based on my visualisation is very small and suitable more for a single person or couple at best?) for $99. We were a bit unhappy and advised the agent that it really wouldn't be fit for purpose as we have a large volume of washing to dry and that we were hoping for/expecting one that was sufficient for a family, and that the one they had purchased would be very limited. They said that they had not installed it on the wall yet and that if we wanted, we could take it back and replace it with a larger one at our own cost.
My question is... given there wasn't already a washing line there but they said there was, and then when they agreed to install one, arguably did not purchase or agree to purchase one that was suitable for and in keeping with the size of the house and family that would live there, where do we stand? Is there any reasonable expectation that installed facilities like clothes lines be 'fit for purpose' in terms of the size and capability? Should we have to pay for one given they initially said there was one and then when we pointed out that there wasn't, they tried to get away with the cheapest possible 'solution'?
Thanks for any advice.