Hi, I'm hoping for some advice.
My brother recently moved to their brand new house. Their neighbor hired a landscaper to build a retaining wall. In the process, said landscaper used a grinder to slice off part of the wall post. Spewing hot dust on my brothers glass windows and doors. My brother did not cover the glass from the outside because they were working and were not advised of the nature of work the neighbors were getting done.
My brother's brand new windows and glass door now have these black spots that have burned through the glass. We had O'Briens check it and were told these could not be removed just by cleaning as the hot dust had burned through. They said the glass has been "fractured" in a sense. We reached out to the neighbor and landscaper, showed them the damage hoping to come to an amicable resolution. Landscaper rudely reacted and washed his hands clean, saying he only did work for the neighbor, not my brother and it is not his fault. We happened to video part of the discussion where he rudely denies it calling the whole thing and o'Brien's opinion "bulls**t".
We cant sit idly by and pay for the damage ourselves because we had spent more than expected with the new house, this is not an expense we can easily pay for. Especially when it was caused by someone else.
Sad to say that the discussion did not end well. No resolution because the landscaper stormed out after insisting it's not his fault. What are your thoughts on our claim to pay for the damage and the landscaper's stand of not being responsible? As the one who used the tool, but being employed by the neighbor, can he be held liable?
My brother recently moved to their brand new house. Their neighbor hired a landscaper to build a retaining wall. In the process, said landscaper used a grinder to slice off part of the wall post. Spewing hot dust on my brothers glass windows and doors. My brother did not cover the glass from the outside because they were working and were not advised of the nature of work the neighbors were getting done.
My brother's brand new windows and glass door now have these black spots that have burned through the glass. We had O'Briens check it and were told these could not be removed just by cleaning as the hot dust had burned through. They said the glass has been "fractured" in a sense. We reached out to the neighbor and landscaper, showed them the damage hoping to come to an amicable resolution. Landscaper rudely reacted and washed his hands clean, saying he only did work for the neighbor, not my brother and it is not his fault. We happened to video part of the discussion where he rudely denies it calling the whole thing and o'Brien's opinion "bulls**t".
We cant sit idly by and pay for the damage ourselves because we had spent more than expected with the new house, this is not an expense we can easily pay for. Especially when it was caused by someone else.
Sad to say that the discussion did not end well. No resolution because the landscaper stormed out after insisting it's not his fault. What are your thoughts on our claim to pay for the damage and the landscaper's stand of not being responsible? As the one who used the tool, but being employed by the neighbor, can he be held liable?