Hi,
I am writing this to inquire about what should I expect:
I was in Wooles last week and while talking over the phone, I missed putting in some grocery items worth $8. As soon as I made the payment, there was a guy standing at my back who immediately took the receipt from me and told me that you have not paid for all the items. I got confused and told him that I had paid but he wouldn't let me check the receipt. He made it look like I am a thief and called someone else. They both were in normal dresses.
By the time the other person came back, I had paid for the $8 food items with the help of the check-out lady and when I got the receipt of the payment, the person took that receipt from my hands again and gave both the receipts to the other person who had just arrived while I was paying.
The first person who was talking to me took me to him and that security person asked me that I hadn't paid for those items and do not have the receipt. I told him that I have paid and he said that he will look into the security footage and then refund the money to me if I had paid it. He asked for my contact number and went away. I was getting late from office and I asked the first person that as I have already paid for the stuff and I am getting late from office, I could come back during my lunch time and sort this out.
When I reached my office in about 2 - 3 minutes, I had realised that I hadn't paid for those items. I went back to the store and apologised with the person. He told me that he has seen the security footage and I hadn't paid for it. I told him that I was on a phone call and must have missed it. I asked him if it is ALL OK and he said Yes and I left the store.
No photos or IDs were taken from me.
Because I take blood pressure medicines and they cause me dizzyness, I might have missed scanning such things on multiple occasions but can't say much about this.
I am worried will there be any police related matter against me as I had made the payments from my debit card. I have been a lot under stress and couldn't sleep because of this issue.
I am writing this to inquire about what should I expect:
I was in Wooles last week and while talking over the phone, I missed putting in some grocery items worth $8. As soon as I made the payment, there was a guy standing at my back who immediately took the receipt from me and told me that you have not paid for all the items. I got confused and told him that I had paid but he wouldn't let me check the receipt. He made it look like I am a thief and called someone else. They both were in normal dresses.
By the time the other person came back, I had paid for the $8 food items with the help of the check-out lady and when I got the receipt of the payment, the person took that receipt from my hands again and gave both the receipts to the other person who had just arrived while I was paying.
The first person who was talking to me took me to him and that security person asked me that I hadn't paid for those items and do not have the receipt. I told him that I have paid and he said that he will look into the security footage and then refund the money to me if I had paid it. He asked for my contact number and went away. I was getting late from office and I asked the first person that as I have already paid for the stuff and I am getting late from office, I could come back during my lunch time and sort this out.
When I reached my office in about 2 - 3 minutes, I had realised that I hadn't paid for those items. I went back to the store and apologised with the person. He told me that he has seen the security footage and I hadn't paid for it. I told him that I was on a phone call and must have missed it. I asked him if it is ALL OK and he said Yes and I left the store.
No photos or IDs were taken from me.
Because I take blood pressure medicines and they cause me dizzyness, I might have missed scanning such things on multiple occasions but can't say much about this.
I am worried will there be any police related matter against me as I had made the payments from my debit card. I have been a lot under stress and couldn't sleep because of this issue.
