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NSW Employment Law - How to Obtain Confidential Exit Interview Feedback?

Discussion in 'Employment Law Forum' started by romonda, 15 August 2015.

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  1. romonda

    romonda Member

    15 August 2015
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    Although I understand that feedback from exit interviews are confidential, where does the law stand on the process? As a line manager I am not allowed to know the details, however negative feedback can be used against me by HR.

    What can I do legally under employment law to obtain this information without breaking people's confidentiality rights?
  2. Worldly1

    Worldly1 Well-Known Member

    25 April 2014
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    Its my understanding that exit interview information is confidential and exit interviews are usually not conducted by line managers/direct supervisors, but by someone neutral, exactly because the line manager/supervisor is too close to the situation.

    I'm not aware of a legal right you would have to access that confidential information, so the confidentiality of that information trumps your desire to see it.

    Have you asked HR if they have any feedback or suggestions for improvement for you? Then they may be able to frame their response to you in a way that doesn't attach feedback to anybody in particular.

    Remember that HR conducts a lot of exit interviews and can distinguish between unfounded comments and those that are backed up by real evidence.

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