NSW Employer Notifying Clients After Employees Resigns

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Scugz

Member
15 August 2014
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Is the employer allowed to send a letter when the employee has resigned to clients stating her full name in a letter?
 

Tim W

Lawyer
LawTap Verified
28 April 2014
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Sydney
Is the employer allowed to send a letter when the employee has resigned to clients stating her full name in a letter?
  1. Why is it a problem?

  2. What else is in the letter?
 

Sarah J

Well-Known Member
16 July 2014
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Melbourne, Victoria
Hi Scugz,

An employer is allowed to inform clients that a particular employee has left the company. This is particularly important where employees are assigned to clients and work closely with individual clients. It is good practice to inform clients of any material changes to the business, including with whom they will be dealing with.

However, an employer should generally not be disclosing anything more than the employee's name and when they will be parting ways with the company. Such statements should be neutral. They should not, for instance, be disclosing any reasons for leaving, any negative or defamatory statements associated with the employee, contact details of the employee etc.