Hi All,
I faced the same sort of situation on Friday night the 15th April 2016. My car was towed away from Loganlea station. I catch the train to the city everyday. There is an empty block of land where everyone has been parking there car for last six months. I am no talking about 2 or 3 cars. It's like 30 or 40 cars at least.
I parked my car there at 9 am in the morning and when I got back around 7.30 pm I could not find my car. Thought it was stolen. Spoke to a few people around and they said a number of cars were towed away today. I asked them what company it was and they mentioned that they put a sign up on Thursday. So I started looking for the sign.
Finally, I found it just alongside the long grass very poorly visible. You can hardly notice that sign there. I asked them why they did not give any warning to all the people before they started towing away. He mentioned they did not have to give any warning. It is the same as mentioned before, 115 Breakfast Creek Road.
Charges were $660. They said if I don't get there by 10pm, they will charge me another another 110 on top of it. So I had to go back to Newstead to pick my car up. I have taken all the pics of the location and the sign. They mentioned that there is a contract between the owner and them to tow these cars away.
Then I said, "who should I dispute against the company or the owner?" Then they gave me an email address to send any issues. I felt hopeless and with no options left besides paying them and getting my car back.
I am more than happy to join the fight. If anyone needs any information, I'm more than happy to help.
This happened to me today by this company and I am furious, have been seeing cars parking here for months and didn't see a sign when I drove in, only to come back at 7pm to find my car missing. As a19-year-oldd girl returning from uni, especially to Loganlea (you would know the area), I was scared and had no idea what was going on.
A lady who was also on the phone informed me that they had been towing cars, and to call this number on the sign way over on a fence covered by grass. I did not see this sign at all when i drove into the lot and had any idea it was a tow away zone or I wouldn't have parked there. I wasn't just taking the risk and ignoring the sign. My mum is furious and abused them (oops).
The company is so unprofessional and couldn't even give a name of the owner even though there was "certificates" on the wall behind and could only "pronounce" his surname. Wannabe police officers security obviously didn't have the brains to make it into the force so have to dress like one and scam people. The building had no signage on the door to state the company and the entire inside was blank and dodgy. I would love to know any outcome of taking this further, as $660 is a lot for a uni student with a casual job.
Not to mention the terrible parking at this train station. I sometimes have to park over 1km away and return to my car late at night when I have returned from uni (sometimes 8-9pm) and being a young girl in Loganlea this is definitely not safe. !