We have applied for a Construction home loan with Clickloans. We were informed that the bank approved for a Conditional. But after that the bank informed us that an Unconditional approval had been declined.
It was so unreasonable for the reasons given, as all of them should be already verified before a Conditional was approved.
We even complained to FOS that we were treated unfairly by the Variations since 2016. FOS determined the bank to pay us for $500. But we didn’t agree to the determination. As we didn’t want them to deduce about $70k from $130k which was left after selling a house. (We had 2 home loans with them during that time.)
After the determination, a proposal for an investment home loan which be prepared for about 2 months could not be submitted since then.
We have fully evidenced that we were treated unfairly on personal purpose by the Variations which is not according to Macquarie’s policies.
Would it be possible we to complain about this case to QCAT?
It was so unreasonable for the reasons given, as all of them should be already verified before a Conditional was approved.
We even complained to FOS that we were treated unfairly by the Variations since 2016. FOS determined the bank to pay us for $500. But we didn’t agree to the determination. As we didn’t want them to deduce about $70k from $130k which was left after selling a house. (We had 2 home loans with them during that time.)
After the determination, a proposal for an investment home loan which be prepared for about 2 months could not be submitted since then.
We have fully evidenced that we were treated unfairly on personal purpose by the Variations which is not according to Macquarie’s policies.
Would it be possible we to complain about this case to QCAT?