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VIC Breach of Privacy by Bank?

Discussion in 'Other/General Law Forum' started by hana, 20 June 2015.

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  1. hana

    hana Member

    20 June 2015
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    Just came to know today that my bank has been posting all my bank account, loan, credit card, salary, customer details, etc. outlined in my statement at another address which is not mine.

    Feel very vulnerable. Is this breach of privacy by my bank?
  2. Sophea

    Sophea Well-Known Member

    16 April 2014
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    Hi Hana,

    I understand that you probably feel as though your privacy has been breached, but legally a bank's duty regarding an individual's personal information only requires that they adhere to certain rules regarding the collection, use, disclosure, security, and access to personal information. It does not necessarily extend to ensuring that an unauthorised disclosure does not occur. As long as they have not been grossly negligent and did not do it intentionally they probably haven't breached any privacy laws. If you are really concerned you can contact the Office of the Australian Information Commissioner and make a complaint.

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