WA Bankwest closed all my bank accounts

[Tails]

Hi. Keep it simple. I was overseas. Went to use my atm card, wouldn't work. Had no monies, so rang bankwest australia to see if my card had a problem.
They advise all my accounts had been closed. Would not give me reason.
I said you can't leave me stranded overseas here without any monies. They said they can. In other words, too bad.
On returning to Perth, was advised by bankwest all my accounts were closed due to commercial reasons !!. Still no actual reason.
One of the closed accounts was my linked account to my mother, as i am her legal guardian / power of attorney as pay for her direct debits, bills, nursing home fees, etc.
Bankwest, just closed everything.
Totally done nothing wrong, totally confused and they shouldn't be able to get away with this.
Need help and advice.
Tails

 

[Tim W]

Make an appointment
with a manager level person
in a physical branch,
and go from there.

 

[Tails]

Hi Tim.
Spoke to bank manager where the bank accounts were.
He had the same problem with his follow up, no more information available except a commercial problem 🤣🤣🤣