VIC Recently Bought Car Broke Down - Refund under Australian Consumer Law?

[Vicky]

I bought a used car from a dealership last week - it has completely broken down and the dealership arranged a tow truck to collect the car and take back to their yard. Can I get my full payment (AUD 5,000) back under Australian Consumer Law or do they have to fix it?

Car is a 2003 model and dealership provided me with road worthy and road test certificates.

 

[Tracy B]

Hi Vicky,

What was the issue with the car (i.e. why did it break down)?

Under ACL, there are consumer guarantees that state a car should be durable and road-worthy within a reasonable time after purchase. One week does not seem reasonable. You may be protected under ACL but you'll need to find out further information about why the car broke down.

The following articles on ACL and second-hand cars will help you:

• Lemon Car? What Can You Do Under Australian Consumer Law? - Blogs - LawAnswers.com.au
• Faulty Second Hand Car? Your Options As A Buyer - Blogs - LawAnswers.com.au
• Australian Consumer Law Guarantees - How Can They Protect You? - Blogs - LawAnswers.com.au
• Consumer Protection: What To Do If Your Australian Law Guarantees Are Breached? - Blogs - LawAnswers.com.au