Question in regards to paying a deposit for a float. They have taken a $2000 deposit, but I am unable to now go through with sale due to personal reasons, and have asked for a deposit refund. Their reply was that he thinks he can keep the deposit with no sale going ahead. All that was ever sent was a tax invoice with amounts of deposit and remainder of payment, no contract has been signed and I had verbally asked for one and said he just sends out invoice. Am I entitled to a refund?