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QLD Do I Have Grounds for Refund Under Australian Consumer Law?

Discussion in 'Australian Consumer Law Forum' started by KBR, 19 October 2016.

  1. KBR

    KBR Member

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    I found myself feeling railroaded into a purchase that required $100 deposit. I'm not sure of my Australian Consumer Law rights on this because I was aware of what I was purchasing but I certainly felt pressured into the sale and now am feeling extremely frustrated by their tactics.

    I intend to speak with the business as soon as possible to cancel the purchase but am unsure as to whether I have grounds to demand a refund. They did not mention that it was non refundable and I didn't sign anything.

    This was an optometrist in Qld.

    Thanks.
     
  2. Rod

    Rod Well-Known Member

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    You may not. But starting point is to see if the business will give a refund anyway. The sooner you do this the better. Once they have started doing any work for you your chances of getting any refund drop significantly.
     
  3. KBR

    KBR Member

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    Yes, that's what I thought. This happened late yesterday & I'll be calling them this morning. Thanks for your reply.
     

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