QLD Do I Have Grounds for Refund Under Australian Consumer Law?

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KBR

Member
19 October 2016
2
0
1
I found myself feeling railroaded into a purchase that required $100 deposit. I'm not sure of my Australian Consumer Law rights on this because I was aware of what I was purchasing but I certainly felt pressured into the sale and now am feeling extremely frustrated by their tactics.

I intend to speak with the business as soon as possible to cancel the purchase but am unsure as to whether I have grounds to demand a refund. They did not mention that it was non refundable and I didn't sign anything.

This was an optometrist in Qld.

Thanks.
 

Rod

Lawyer
LawConnect (LawTap) Verified
27 May 2014
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unsure as to whether I have grounds to demand a refund

You may not. But starting point is to see if the business will give a refund anyway. The sooner you do this the better. Once they have started doing any work for you your chances of getting any refund drop significantly.
 

KBR

Member
19 October 2016
2
0
1
Yes, that's what I thought. This happened late yesterday & I'll be calling them this morning. Thanks for your reply.