Hi,
Just wondering what options I have here?
I enrolled into a Master of Corporate Governance at a university (unsure if I should name?). However, halfway through the master due to the COVID-19 downturn, this master was discontinued. The director of the course suggested I transfer into a Master Business Administration Executive specialising in Corporate Governance. I asked the director what my testamur would show as I was not too interested and considered going to another university to finalise my studies. The director confirmed in writing via email, that my testamur would reflect my specialist. 'Your testamur will recognise corporate governance'.
Fast forward a few years, I have finalised my studies and will graduate soon. However, my testamur only shows Master Business Administration Executive. I contacted the university who advised testamurs do not show specialist studies. So I emailed the director, retaining the same email trail where he confirmed 'Your testamur will recognise corporate governance'. And he also advised testamurs do not reflect specialist studies, and to refer to my transcript of results to show my corporate governance specialist. I emailed again advising this differs significantly to what he previously confirmed in writing, I also telephoned and left a message to the director to no response.
I lodged a formal complaint with the university and I am currently awaiting a response. I expect the response to be the same. I was going to contact the ACCC but their website only states they report the incident internally against the organisation?
I feel misled because I only continued my studies at this university based on what the director confirmed to me in writing that I relied upon. The master cost me around $60,000 and I spent several years to complete it.
I appreciate any assistance.
Regards
Just wondering what options I have here?
I enrolled into a Master of Corporate Governance at a university (unsure if I should name?). However, halfway through the master due to the COVID-19 downturn, this master was discontinued. The director of the course suggested I transfer into a Master Business Administration Executive specialising in Corporate Governance. I asked the director what my testamur would show as I was not too interested and considered going to another university to finalise my studies. The director confirmed in writing via email, that my testamur would reflect my specialist. 'Your testamur will recognise corporate governance'.
Fast forward a few years, I have finalised my studies and will graduate soon. However, my testamur only shows Master Business Administration Executive. I contacted the university who advised testamurs do not show specialist studies. So I emailed the director, retaining the same email trail where he confirmed 'Your testamur will recognise corporate governance'. And he also advised testamurs do not reflect specialist studies, and to refer to my transcript of results to show my corporate governance specialist. I emailed again advising this differs significantly to what he previously confirmed in writing, I also telephoned and left a message to the director to no response.
I lodged a formal complaint with the university and I am currently awaiting a response. I expect the response to be the same. I was going to contact the ACCC but their website only states they report the incident internally against the organisation?
I feel misled because I only continued my studies at this university based on what the director confirmed to me in writing that I relied upon. The master cost me around $60,000 and I spent several years to complete it.
I appreciate any assistance.
Regards