Bought car from Manheim Pty Ltd in October 2016,the car shuddered immediately on take off. Engaged hill start aid still shuddered. The car is a 2013 model and was just out of warranty.
Had transmission oil changed and serviced at 55000km as ford require gearbox oil change by 60000km.
Still had problem. Took to ford and they used fork to reset the gearbox. Still same problem.
Car now is undriveable. Transmission out and check.
Spoke to ford and they were going to replace/repair box. I however mentioned that the car was purchased through an auction. Even though ford are replacing these gearboxes because of a manufacturing fault my car misses out because of consumer laws. I bought this 1 owner car in good faith with full service history but now this car because of the cost of repair and low resale, (transmission failure is well documented) will force me to sell an otherwise great car to the motor recyclers/wreckers.
Ford are using this law in a way that, I am sure the lawmakers did not anticipate. I am 72 years old' sold my honda accord because of its mileage' to buy this car as probably my last vehicle. I am sure the honda would still be going. I sold it because if the car developed a fault it would not be worth repairing.
How wrong was I. I guess ford are happy as long as there are profits and the share holders are content.
What about the customer?
Had transmission oil changed and serviced at 55000km as ford require gearbox oil change by 60000km.
Still had problem. Took to ford and they used fork to reset the gearbox. Still same problem.
Car now is undriveable. Transmission out and check.
Spoke to ford and they were going to replace/repair box. I however mentioned that the car was purchased through an auction. Even though ford are replacing these gearboxes because of a manufacturing fault my car misses out because of consumer laws. I bought this 1 owner car in good faith with full service history but now this car because of the cost of repair and low resale, (transmission failure is well documented) will force me to sell an otherwise great car to the motor recyclers/wreckers.
Ford are using this law in a way that, I am sure the lawmakers did not anticipate. I am 72 years old' sold my honda accord because of its mileage' to buy this car as probably my last vehicle. I am sure the honda would still be going. I sold it because if the car developed a fault it would not be worth repairing.
How wrong was I. I guess ford are happy as long as there are profits and the share holders are content.
What about the customer?