I am seriously hoping someone can help me here. Beginning of last year I purchased a new Mitsubishi Lancer, and noticed there was a minor electrical fault. Since buying the vehicle, I have had to take it back to the dealership to have fixed, although Mitsubishi hasn't been able to fix the problem. It has been going on for a year now. Numerous parts have been replaced, although nothing seems to fix the problem. I have called the ACCC and sent Mitsubishi a letter of complaint (following the ACCC guidelines). Nothing happened. I then contacted the Office of Fair Trading QLD and an agreement was made, but Mitsubishi failed to hold up their end of the agreement. (The agreement was that after the new 2014 head unit was installed and the car was still faulting Mitsubishi's "senior management" would review the issue but nothing happened). After all the drama, Mitsubishi have turned around and told me that they will not be dealing with the issue any more and that I am not entitled to any compensation, a replacement vehicle or refund even though I am still experiencing the problem. Is this legal under Australian Consumer Law? I am just over it all and I just want my money back! I have contacted many law firms and legal help such as Legal Aid, but no one can help me. If anyone could help me on this issue it would be EXTREMELY appreciated!