Hello, I wish to seek compensation for lost wages from a fast food retailer after unknowingly consuming raw product causing me acute illness. Written admittance from retailer and photos are in my possession. Also, the gp visit/medical cert and a complaint lodged with relevant gov't authorities are all documented. I will be chasing this myself (I feel legal fees would be too much) and am very happy to research as much as I can first - but just not sure which wording to proceed with. Specifically, my questions are: 1. Do I claim for 'damages' or claim 'negligence' or ' breach of contract' or something else? 2. Is there some particular 'law' or 'act' I should refer to in my letter - ie Australian Consumer Law or other? To clarify - the cumulative amount of lost wages/expenses is around $5000 so worth perusing in my opinion. I don't want any other 'damages' as such, simply the lost income and immediate expenses to be covered. Happy to write my own letter to them but based on their response I will also consider further action.